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FAQ

HOW TO GET IN TOUCH

If you can’t find the answer to your question below kindly send us a message at info@deuxapparel.com. Our team of experts is here to help!

 

WHERE WE DELIVER

We offer regular and express shipping to destinations within Canada and the US, as well as international shipping. Please see below for shipping fees and expected delivery times.

 

OUR RETURN AND REFUND POLICY

To qualify for refunds or exchanges, products must be returned unworn, unwashed, and with original tags attached. Socks can be returned if sealed in original packaging. Once your return parcel reaches our warehouse, kindly allow 10-15 business days for our team to process the refund and for the funds to reach your account. *Processing time may vary based on your financial institution and/or bank holidays. All returns/refunds or exchanges must be requested within 30 days of delivery, in order to qualify. 

 

NOTIFY ME WHEN BACK IN STOCK

It’s never awesome when your favourite item goes out of stock - but we’ve got your back, Deuxer. Click the “NOTIFY ME WHEN BACK IN STOCK” button on our product page to let our team know that this is something you’re missing. This helps our team track and restock the things you love most + you’ll be the first to know once the product is back on our virtual shelves.

 

HOW WE DEUX IT SUSTAINABLY

We are a paperless and remotely-based business, constantly on the look-out to reduce and reuse. While our plastic packaging is 100% recyclable - we are looking into ways to eliminate the use of plastic altogether. Furthermore, we are open to feedback! If you have feedback for ways we can improve our footprint, please reach out to info@apparel.com.

 

WE DEUX WANT YOU TO REACH OUT

Fill out the form below or send a message to our team at info@deuxapparel.com Our Customer Care Team will get in touch within 1-3 business days, and we look forward to connecting with you!

FOUNDER and CREATIVE DIRECTOR

Noah Nakamura

Founded in 2023, Deux Apparel's mission is dedicated to creating stylish, comfortable, and performance apparel for those casual outings and achieving your athletic goals.

"I wanted to create a brand, where performance and streetwear come together."

"We have our compression gear for the gym then our oversized tees for going out. My goal is to bring accessibility and break the norm."